Supply chain basics for small businesses

This introductory session provides small business owners with a practical understanding of how supply chains work—and how managing them effectively can reduce costs, improve customer satisfaction, and support business growth. Using relatable examples and simple tools, the course breaks down core supply chain concepts and provides actionable tips tailored to small operations.

Learning Objectives:

By the end of this course, participants will be able to:

• Define what a supply chain is and why it matters
• Identify key components of their own supply chain
• Understand basic supply chain functions such as procurement, logistics, and inventory management
• Recognize common risks and learn how to mitigate them
• Track essential performance metrics