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A final step that builds your business – master follow-up and create loyal clients

Most sales training stops at the close, but that’s exactly where the real money starts. In this engaging, high-impact webinar, sales strategist and CONVERT Method creator Stefani Havel reveals the most overlooked and profitable piece of the sales process: Touch — the art of intentional follow-up after the sale.

Whether you’re a solopreneur, small business owner, or sales professional, this presentation will rewire the way you think about follow-up, loyalty, and referral generation.

Because in 2026 and beyond, being “top of mind” is no longer optional. It’s the foundation of a sustainable, referral-driven business.

With stories, scripts, and practical tools, Stefani will show you how to stop ghosting your own clients and start creating systems that build trust, boost retention, and unlock the referral power already sitting in your inbox.

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A final step that builds your business – master follow-up and create loyal clients

Date

August 06, 2026

Time

10:00 am - 11:30 am

Location

Online

Presented by

SCORE Twin Cities

Cost

no-cost

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